At Sonu Marketing, we provide repair services under clear and transparent terms to ensure a smooth and reliable service experience for our customers.
1. Service Approval
All repair services are carried out only after proper inspection and customer approval of the estimated cost.
2. Service Charges
Service charges may vary depending on the type of device, nature of the fault, and parts required for repair.
3. Repair Time
The time required for repair may vary based on the complexity of the issue and availability of spare parts.
4. Warranty Policy
Limited warranty (if applicable) is provided only on specific repairs or replaced parts and does not cover physical damage or misuse.
5. Customer Responsibility
Customers are requested to provide accurate information about the device issue and collect their repaired items within the given time.
6. Liability
Sonu Marketing is not responsible for any pre-existing damage, data loss, or issues not disclosed before the service.
7. Payment Terms
Full payment must be made at the time of delivery of the repaired device unless otherwise agreed.